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A peek into decision making in service systems

Often due to large waiting times customers abandon shops (online or physical), and owners don't realize that they have left. We call this a loss of opportunity. This is an important concept in queueing theory.

Distributing work in a network of servers

This article discusses a fun puzzle that illustrates a beautiful open problem in this area: queueing theorists are trying to figure out how the structure of a network impacts its ability to distribute work among the nodes.

Let’s make it on time without wasting time on it

What if I tell you that long queues in airports are also caused by the impatient passengers that arrive too far in advance at the airport? Today, we will analyze how the organization of the security check queue affects the waiting time of passengers.

Why you may need to reconsider your route selection criterium

You have a job interview in 20 minutes and you are in a hurry to arrive at your application in time. To make matters even more stressful, there are many routes to your destination, but you have no idea which one to select. Luckily, you have access to a navigation system that can help you in your route selection process.

The crossroad of queueing theory and road traffic

Road traffic analysis is one of the topics that receives a lot of focus in the NETWORKS program. Are you courious to read what kind of questions about road traffic mathematicians try to answer? Have a look at this update.

The share bike mystery

How is it possible that bikes are so perfectly spread out that they are available from almost anywhere? Who are these bike fairies that distribute them evenly across the city? Continue reading if you like to find out who they are and what type of mathematics is involved.